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Datadog Expertise

RapDev is a Datadog Premier Partner focused on accelerating our customers’ time to value.
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Datadog

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RapDev & Datadog Overview

Explore how RapDev accelerates Datadog adoption, improves monitoring maturity, and accelerates time to value

Deployment

Achieve true end-to-end monitoring and accelerate time-to-value on your observability investments

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Datadog

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Deploying Monitoring as Code with oneZero

How oneZero deployed Datadog to standardize configurations, improve visibility, and strengthen reliability

Migration

Migrate to Datadog with confidence by leveraging RapDev’s expertise and custom migration tool sets

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Datadog

Featured

Reducing Costs & Noise with a Splunk-to-Datadog Migration

RapDev’s migration from Splunk to Datadog ensured an on-spec and on-budget migration in a 6 month timeframe

Security & Managed SOC

Quickly and seamlessly implement Cloud SIEM, ASM, SCA, and Cloud Security Posture Management to power a modern DevSecOps strategy

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Datadog

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Transforming Security Operations with Managed SOC Expertise

RapDev's SOC experts monitor your Datadog Cloud SIEM, ASM, SCA, and Cloud Security Management

AI

Apply AI across observability, from LLM monitoring to intelligent incident analysis and response

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Datadog

Featured

Operationalize AI with Datadog Bits AI SRE

Reduce incident response time and eliminate operational friction with AI-powered SRE

Managed Services

Maximize Datadog’s impact with RapDev’s fully managed, hands-on observability and security solutions

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Datadog

Featured

Transforming Observability Operations with RapDev’s Managed Datadog Expertise

Optimizing performance, reducing costs, and strengthening governance through proactive Datadog platform management

Governance & Cost Optimization

Uplevel your observability and increase the value you get from Datadog

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Datadog

Featured

How Wawa Maximizes Observability ROI with Datadog

Discover how Wawa turned platform hygiene into proactive monitoring and delivered observability ROI

DevOps, SRE, & Maturity

Strengthen your Datadog environment with a Maturity-Focused approach

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Datadog

Featured

Datadog Observability Maturity Assessment Workshop with RapDev

Assess observability maturity by reviewing Datadog usage, identifying gaps, and defining a roadmap

Incident Management

Transform data into high-confidence, actionable incidents using AI-driven detection, clear ownership models, and automated remediation

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Datadog

Featured

Implementing Centralized Monitoring & Incident Management at BCG

How BCG reduced recovery times and improved incident management during their cloud migration

Marketplace Integrations

RapDev is proud to offer more Datadog Marketplace integrations than any other partner

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ServiceNow Expertise

RapDev is a ServiceNow Elite partner focused on helping you drive business outcomes with the ITx suite.
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ServiceNow Overview

RapDev is an Elite ServiceNow Partner focused on accelerating time to value on ITx suite implementations

Agentic AI & AI Governance

Deploy and scale production-ready agentic AI to automate workflows and accelerate ServiceNow outcomes
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ServiceNow

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ServiceNow Agentic AI Implementation

Enable efficiency by automating decisions, orchestrating workflows, and improving performance with Agentic AI

ITOM Visibility

Discover infrastructure and service dependencies to power reliable operations
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ServiceNow

Featured

Reclaiming Visibility & Uptime with ServiceNow

RapDev helped a UK-based Global Retailer reduce critical warehouse application incidents by 85%

ITOM Health

Detect, correlate, and resolve service issues before they impact operations
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ServiceNow

Featured

ADT’s Onboarding & Automation Journey with ITOM, ITAM, & ITSM

Learn how ADT set up a CMDB foundation, automated requests, and built a custom app to onboard/offboard users

ITAM

Manage software, hardware, and cloud assets through a single platform
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ServiceNow

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Scaling Hardware Asset Lifecycles with Self-Service HAM

RapDev helped Baird automate asset lifecycles, normalize vendor data, and deliver real-time visibility

SPM

Connect demand, delivery, and investment decisions directly to business strategy
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ServiceNow

Featured

Re-Engineering Envision’s SPM to Align Strategy & Execution

Learn how Envision rebuilt demand intake, financial visibility, and portfolio governance

Enterprise Architecture

Connect your technology landscape to business strategy to optimize investments, reduce risk, and accelerate modernization
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ServiceNow

Featured

Re-Engineering Envision’s SPM to Align Strategy & Execution

Learn how Envision rebuilt demand intake, financial visibility, and portfolio governance

ITSM

Accelerate engineering workflows and modern service delivery
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ServiceNow

Featured

CI/CD Automation & Cutting Investigation Time for Northern Trust

How Northern Trust reduced change request time, regained developer time, and increased ServiceNow ROI

CMDB

Bring order to your CMDB with automation, accuracy, and actionable insights
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ServiceNow

Featured

Improving CMDB Data Quality for a National Healthcare Provider

How RapDev's Asset & CI Insights app uncovered critical data gaps in a leading healthcare provider's CMDB

SecOps

Track, prioritize, and resolve vulnerabilities across your environment
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ServiceNow

Featured

Smarter Vulnerability Response in 12 Weeks at Sallie Mae

How Sallie Mae accelerated risk-based vulnerability management with ServiceNow Vulnerability Response

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Solve real engineering problems with automation and AI
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ServiceNow

Featured

The Journey to Automate Everything for a Global Insurance Company

Learn how a global insurer automated repetitive tasks and streamlined workflows, saving 36k hours per year

ServiceNow Store

Leverage RapDev’s certified apps and AI Agents to expedite operations on the Now Platform
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Best Practices

Latest posts on the topic of Best Practices

Datadog

July 22, 2026

Implementing Datadog Cloud Security Posture Management

Best practices for implementing Datadog Cloud Security Posture Management without the noise

Datadog

July 8, 2026

Four Ways to Secure Your Datadog Organization Settings

Four quick wins that tighten access control, reduce your attack surface, and make life easier for your users.

RapDev

May 19, 2026

Building Internal Tools That Stick

Ship outcomes, prioritize usability, allow expert overrides, and involve users early to earn adoption.

Agentic AI Posts

Latest posts on the topic of Agentic AI

ServiceNow

July 14, 2026

An Agentic Self-Healing Incident Pipeline Powered by Now Assist

Transforming resolved incidents into actionable, high-value knowledge with the power of Now Assist

Datadog

RapDev

June 16, 2026

RapDev’s DASH 2026 Highlights & Takeaways

A look at RapDev's biggest DASH yet: five consecutive Partner of the Year wins and much more

ServiceNow

June 10, 2026

Garbage In, Garbage Out: Why Data Foundations Make or Break Now Assist

AI agents are only as powerful as your data. Here's what readiness really takes

Managed Services Posts

Latest posts on the topic of Managed Services

Datadog

March 17, 2026

What Happens After Your Datadog Implementation?

How continuous optimization protects cost, governance, and performance after go-live

Datadog

March 5, 2026

Behind the Keyboard: A Day in the Life of a SOC Analyst

How SOC analysts cut through noise with Datadog signals, log correlation, and workflow automation

Datadog

February 17, 2026

Building a Detection Engineering Practice to Scale

A SOC manager’s perspective on operationalizing detection-as-code across clients

CMDB Posts

Latest posts on the topic of CMDB

ServiceNow

RapDev

May 29, 2024

RapDev at Knowledge 2024: Insights and Highlights

Discover how RapDev made waves at ServiceNow's Knowledge 2024 with 2 expo booths, 3 packed speaking sessions, and an epic happy hour.

ServiceNow

June 25, 2026

Certifying Your CMDB Service Mapping Data

How Service Mapping Certification improves CI association accuracy and CMDB data quality

ServiceNow

April 28, 2026

Breaking the Duplicate Cycle in Your ServiceNow CMDB

How to properly consolidate records for accurate insights into your IT enterprise

Company
About RapDev
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About RapDev

RapDev is powered by a team of experienced, U.S. based engineers focused on redefining service operations through AI, automation, and modern observability.

About RapDev

Join the RapDev team

Our no-frills approach to collaborating is what allows us to deliver the best. Our team is growing and we’re looking for the best in the game.

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I cannot stress it enough that I feel so privileged to work at RapDev and can't wait to start my day every day.
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Associate ServiceNow Developer
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Press

Latest news and announcements from RapDev

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2026

RapDev Expands Into APAC, Extending Global Datadog Footprint

RapDev brings its award-winning Datadog practice to Asia-Pacific

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2026

RapDev Wins Datadog Partner of the Year for Record Fifth Consecutive Year

RapDev earns unprecedented fifth straight win as Datadog's top North America partner and takes home Marketplace Partner of the Year

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Events & Webinars

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Webinar

August 13, 2026

Building a Modern Incident Response Model with Datadog and RapDev

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ServiceNow

Live Event

August 18, 2026

AI Summit Dallas

Dallas

Irving Convention Center

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Datadog

Videos

How to Control Cost and Quality as Agents Hit Production

How RapDev and Datadog help teams control cost, quality, and security as AI agents move to production

ServiceNow

Videos

Operationalizing ServiceNow AI Control Tower

Learn how to operationalize ServiceNow AI Control Tower with lifecycle workflows, risk-based controls, and KPIs that prove value

Reference Docs

Blueprints, frameworks, and field-tested guidance for teams building at scale.

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ServiceNow

Reference Docs

DevOps Flow Diagram Example

Visualize DevOps processes by mapping workflows, defining responsibilities, and improving team collaboration

ServiceNow

Reference Docs

ChatOps - Symphony Bot Integration Flow

Improve collaboration by integrating Symphony ChatOps with ServiceNow to automate workflows

Videos

Live demos, deep dives, and the thinking behind how we build.

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Datadog

Videos

How to Control Cost and Quality as Agents Hit Production

How RapDev and Datadog help teams control cost, quality, and security as AI agents move to production

ServiceNow

Videos

Operationalizing ServiceNow AI Control Tower

Learn how to operationalize ServiceNow AI Control Tower with lifecycle workflows, risk-based controls, and KPIs that prove value

Case Studies

Client challenges, engineering solutions, and the measurable impact.

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ServiceNow

Case Studies

Accelerating Service Desk Productivity with Now Assist for Rooms To Go

Learn how Rooms To Go partnered with RapDev to hit 76% bot containment with Now Assist

Datadog

Videos

55 Hospitals, 4 Weeks, 0 Downtime: The AdventHealth Security Migration Story

RapDev migrated AdventHealth's SIEM and monitoring to Datadog in four weeks with zero downtime

Solution Briefs

Concise breakdowns of how we solve specific problems for complex organizations.

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ServiceNow

Solution Briefs

EmployeeWorks

Automate ServiceNow HR workflows with AI-driven task management

ServiceNow

Solution Briefs

Asset & CI Insights: Periodic CMDB and ITAM Monitoring

RapDev's free, periodic-scan app covers CMDB detection and ITAM analysis for your ServiceNow instance

Press Releases

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RapDev

Press Releases

RapDev Expands Into APAC, Extending Global Datadog Footprint

RapDev brings its award-winning Datadog practice to Asia-Pacific

Datadog

Press Releases

RapDev Wins Datadog Partner of the Year for Record Fifth Consecutive Year

RapDev earns unprecedented fifth straight win as Datadog's top North America partner and takes home Marketplace Partner of the Year

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ServiceNow Essentials

Learn everything you need to know about implementing ServiceNow across your environment from RapDev's experts

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ServiceNow Demos

Watch and learn more about ServiceNow products and integrations with these short form and deep dive demos

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ServiceNow Case Studies

Hear experiences and lessons learned from RapDev & ServiceNow's customers on their journeys to adopting ServiceNow across their organizations

July 10, 2026

AI Control Tower

Learn how ServiceNow's AI Control Tower gives enterprises visibility, governance, and lifecycle control over every AI asset they own

ServiceNow

March 12, 2026

ServiceNow Store: CSDM as Code

Learn how RapDev uses YAML and Git to register microservices, automate CMDB, and power tag-based mapping

ServiceNow

March 12, 2026

ServiceNow Store: Tag Generator

Explore how RapDev’s integration enables teams to automatically generate CI tags

ServiceNow

March 12, 2026

RapDev for Financial Services

How RapDev’s financial services customers use ServiceNow to strengthen compliance, security, and operational resilience

ServiceNow

September 24, 2025

ServiceNow Digital End-User Experience Monitoring (DEX)

Discover how DEX helps you customize, configure, and deliver exception employee experiences at scale

ServiceNow

September 24, 2025

Common Service Data Model (CSDM) in ServiceNow

Learn the fundamentals of the Common Service Data Model (CSDM) and its structure, relationships, and role

ServiceNow

September 17, 2025

Strategic Portfolio Management (SPM)

Align strategy, resources, and execution with ServiceNow Strategic Portfolio Management (SPM)

ServiceNow

August 25, 2025

ServiceNow Agentic AI Implementation

Enable efficiency by automating decisions, orchestrating workflows, and improving performance with Agentic AI

ServiceNow

July 30, 2025

ServiceNow Key Trends

Explore the ServiceNow trends transforming IT, improving workflows, visibility, and future operations

ServiceNow

July 24, 2025

ServiceNow Agentic AI Adoption

Explore key stages of ServiceNow AI adoption, from early experimentation to fully operationalized automation

ServiceNow

January 7, 2025

ServiceNow DevOps

Improve efficiency by adopting DevOps workflows, automating pipelines, and strengthening release reliability

ServiceNow

December 10, 2024

ServiceOps & GenAI

Learn best practices and strategies to leverage ServiceOps with GenAI to unlock new value in IT operations

ServiceNow

November 6, 2024

ServiceNow ModernOps

See how ServiceNow's Modern ServiceOps reduces downtime, enhances uptime, and boosts revenue

ServiceNow

October 11, 2024

ServiceNow GenAI

Learn how to leverage ServiceNow AI and GenAI to improve incident responses and reduce MTTR

ServiceNow

September 24, 2024

ServiceNow ITAM

Discover the importance of IT Asset Management and learn how to set up an accurate ITAM foundation

ServiceNow

September 11, 2024

DevOps Maturity Framework

Assess DevOps maturity by reviewing automation levels, spotting gaps, and defining improvements for delivery

ServiceNow

August 15, 2024

ServiceNow ITSM

Discover how to improve lifecycle management and reduce incidents with ServiceNow ITSM

ServiceNow

August 15, 2024

ServiceNow Platform Automation

Save time and scale efficiently with ServiceNow automation in key areas like onboarding and CMDB

ServiceNow

May 13, 2024

ServiceNow ITOM

Learn about the importance of ITOM Health and Visibility with service mapping, event management, and more

ServiceNow

April 24, 2024

ServiceNow AIOps

Discover how ServiceNow AIOps helps predict and resolve issues before they disrupt your environment

ServiceNow

April 24, 2024

ServiceNow CMDB

Get expert insights on CMDB lifecycle management and how your organization can reduce downtime with ServiceNow

ServiceNow

April 24, 2024

ServiceNow SecOps

Learn how to optimize your security posture with ServiceNow’s SecOps tools and strategies

ServiceNow

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Blog Posts

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Implementing Datadog Cloud Security Posture Management

Best practices for implementing Datadog Cloud Security Posture Management without the noise

ServiceNow

Blog

An Agentic Self-Healing Incident Pipeline Powered by Now Assist

Transforming resolved incidents into actionable, high-value knowledge with the power of Now Assist

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Resources

ServiceNow

Solution Brief

EmployeeWorks

Automate ServiceNow HR workflows with AI-driven task management

ServiceNow

Case Study

Accelerating Service Desk Productivity with Now Assist for Rooms To Go

Learn how Rooms To Go partnered with RapDev to hit 76% bot containment with Now Assist

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