A collection of insights, experiments, and thinking behind our creative engineering work.
Streamline alerts with ServiceNow EM to combat noise, boost focus, and enhance operational efficiency
Integrating OpenTelemetry with Datadog for Seamless Observability and Monitoring
Inside RapDev's Hiring Process to Find the Right Fit and Build a Stronger Team

Preventing Duplicates, Orphans, and Stale Records with ServiceNow

Transforming cloud security through data integration and machine learning
Effortlessly Integrate External LLMs into ServiceNow
Holistic Kubernetes Observability: Beyond Basic Metrics
Unlock Increased Productivity and Precision with AI-Driven Code Suggestions
Ensure Compliance and Stability of Red Hat Linux environments with RapDev’s Red Hat Satellite Integration for Datadog
Automate Key-Value tagging for complete visibility in ServiceNow
Explore the latest Terraform integration updates: drift metrics, improved dashboard, token monitoring, and enhanced module support
RapDev’s Secret Backend Utility is now with Datadog for future updates, allowing global users to contribute to secure secret management
Leverage inheritance to safely extend script include behavior without upgrade risk
Use Vector’s VRL to generate metrics from logs when more advanced logic is required
A step-by-step guide to troubleshooting remote access issues