Datadog

Datadog Expertise

RapDev is a Datadog Premier Partner focused on accelerating our customers’ time to value.
600
Implementations
110
US-Based Engineers
68
Datadog Certifications

Security & Managed SOC

Quickly and seamlessly implement Cloud SIEM, ASM, SCA, and Cloud Security Posture Management to power a modern DevSecOps strategy

Incident Management

Transform data into high-confidence, actionable incidents using AI-driven detection, clear ownership models, and automated remediation

Marketplace Integrations

RapDev is proud to offer more Datadog Marketplace integrations than any other partner

ServiceNow

ServiceNow Expertise

RapDev is a ServiceNow Elite partner focused on helping you drive business outcomes with the ITx suite.
4.7
CSAT Score
136
Product Line Certs.
67k
AI Agents Discovered

Agentic AI & AI Governance

Deploy and scale production-ready agentic AI to automate workflows and accelerate ServiceNow outcomes

Enterprise Architecture

Connect your technology landscape to business strategy to optimize investments, reduce risk, and accelerate modernization

ServiceNow Store

Leverage RapDev’s certified apps and AI Agents to expedite operations on the Now Platform
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Company

About RapDev

RapDev is powered by a team of experienced, U.S. based engineers focused on redefining service operations through AI, automation, and modern observability.

Join the RapDev team

Our no-frills approach to collaborating is what allows us to deliver the best. Our team is growing and we’re looking for the best in the game.

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Latest news and announcements from RapDev

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From hands-on workshops to industry-leading conferences

Resources

Operationalize AIOps: Smarter Incident Response with ServiceNow AI

April 24, 2026

AI Essentials

Join ServiceNow and RapDev to learn how organizations use AI-driven workflows, AIOps, and ChatOps to move from reactive incident response to faster, coordinated resolution with real-time automation and intelligent decision-making. Most teams have the foundations in place. CMDB, service mapping, and AIOps are running. But when an incident occurs, the response still relies on manual coordination and slow decision-making.In this session, ServiceNow and RapDev experts showcase how teams move from signal to resolution with AI-driven workflows. See how AIOps prioritizes events and how ChatOps agents guide response end-to-end. Join us for a live, outcomes-focused walkthrough of real incident handling using Now Assist and agentic workflows to reduce noise, coordinate teams, and resolve faster.What You’ll Learn:

  • How CMDB and service mapping directly impact AIOps accuracy and incident response
  • How AIOps moves from event correlation to actionable incidents
  • How AI-driven ChatOps agents coordinate responders and execute workflows in real time
  • What Now Assist actually looks like in production, beyond basic routing and deflection