Datadog

Datadog Expertise

RapDev is a Datadog Premier Partner focused on accelerating our customers’ time to value.
600
Implementations
110
US-Based Engineers
68
Datadog Certifications

Security & Managed SOC

Quickly and seamlessly implement Cloud SIEM, ASM, SCA, and Cloud Security Posture Management to power a modern DevSecOps strategy

Incident Management

Transform data into high-confidence, actionable incidents using AI-driven detection, clear ownership models, and automated remediation

Marketplace Integrations

RapDev is proud to offer more Datadog Marketplace integrations than any other partner

ServiceNow

ServiceNow Expertise

RapDev is a ServiceNow Elite partner focused on helping you drive business outcomes with the ITx suite.
4.7
CSAT Score
136
Product Line Certs.
67k
AI Agents Discovered

Agentic AI & AI Governance

Deploy and scale production-ready agentic AI to automate workflows and accelerate ServiceNow outcomes

Enterprise Architecture

Connect your technology landscape to business strategy to optimize investments, reduce risk, and accelerate modernization

ServiceNow Store

Leverage RapDev’s certified apps and AI Agents to expedite operations on the Now Platform
Blog
Company

About RapDev

RapDev is powered by a team of experienced, U.S. based engineers focused on redefining service operations through AI, automation, and modern observability.

Join the RapDev team

Our no-frills approach to collaborating is what allows us to deliver the best. Our team is growing and we’re looking for the best in the game.

Press

Latest news and announcements from RapDev

Events & Webinars

From hands-on workshops to industry-leading conferences

Resources

All ServiceNow

ChatOps

Eliminate the delay of waiting for approvals, incident updates and weekly CAB meetings with RapDev’s ChatOps for ServiceNow. RapDev’s chatbot integrates ServiceNow with the chat tools that your teams rely on most and simplify change management for your IT fulfillers.

How It Works

Our ServiceNow chatbot connects ServiceNow, AWS, and Azure to power your Teams or Slack chatbot.

Request approvals

Allow key process or application owners and those involved with compliance and control to approve or reject requests directly from their chat tools like Slack and MS Teams.

Incident response

Save valuable time for your IT fulfillers and engineers by enabling them to update work notes, change the state of an incident or change request, or reassign incidents as needed straight from Slack or MS Teams.

Change management

Tired of sitting through CAB calls to approve a change request? You can now do it right from Teams or Slack, without needing to login to the ServiceNow UI or joining an endless CAB meeting.

Gain visibility

Regardless of whether manual approvals are still part of your change process, RapDev’s ServiceNow chatbot helps ensure approvers are immediately aware of the items they are responsible for and proactively avoid potential disruption in the case of Major Incidents.

Let’s get started

Ready to transform your operations with ServiceNow?

Get in touch